“We have a track record of offering our guests the best in business and leisure travel,” said general manager Nicholas Gandossi. “Our partnership with Travelvu has allowed us to introduce our newest virtual lifestyle concierge amenity. It is the latest extension of our highly personalized services, a platform enabling our guests to enjoy the best of our city at any moment throughout their stay.”
Instead of the hundreds of pamphlets that hotels usually carry, the iPad 2 in each room is also equipped with OPUS' favorite places to shop, dine, exercise, relax, to help guests decide where to visit during their stay.
Guests choose a muse according to their interests and lifestyle: modern & minimalist Mike, stylish & sophisticated Susan, artful & eclectic Billy, vibrant & outgoing Pierre, or daring & dramatic Dede. These concierge muses use the guests lifestyle choice to identify places to shop, dine, exercise, relax, to help guests decide where to visit during their stay. This is more environmentally friendly than the hundreds of different pamphlets that hotels usually carry.
OPUS encourages guests to travel through Vancouver with their iPad 2 as a GPS to make their stay in Vancouver a special experience.
Photo courtesy of OPUS hotel
Good work Jess! Change his title to a lower-case "general manager."
ReplyDeleteNice to see Hotels adopting new means of delighting their customers. But, one thing seems to be missing here.
ReplyDeleteThere has to be an App running on the device. I have learned about few apps which are like Guest Experience & Marketing App. If the hotel implements such app, it would be great thing to increase revenues in multiple ways.